Privacy Policy

Effective Date: 28.03.2025. Last Updated: 28.03.2025.

Your privacy is important to us. This Privacy Policy explains how DryLabz GmbH ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you use our website and services.

1. Company Information

DryLabz GmbH, Lichtstrasse 35. 4056 Basel, Switzerland (CHE-423.596.149), info@drylabz.com

2. What Data We Collect

We collect the following types of data:

a) Data You Provide to Us:

  • Name, email address, company name, job title

  • Account registration data

  • Messages or support inquiries

b) Data We Collect Automatically:

  • IP address

  • Browser and device information

  • Usage data (e.g., pages visited, actions taken)

  • Cookies and similar technologies (see Section 6)

3. How We Use Your Data

We use your data to:

  • Provide, operate, and maintain our services.

  • Respond to inquiries and support requests.

  • Improve and personalize our services.

  • Send technical updates or essential communications.

  • Comply with legal obligations.

4. Legal Basis for Processing (GDPR Compliance)

If you are in the EU, we rely on one or more of the following legal bases:

  • Your consent (e.g., newsletter sign-up)

  • Contract performance (e.g., when using our services)

  • Legal obligation

  • Legitimate interests, such as improving our offerings and ensuring security.

5. Data Sharing

We do not sell your data. We may share it with:

  • Trusted third-party service providers (e.g., hosting, analytics, CRM)

  • Legal authorities, if required by law or to protect our rights

  • In the event of a merger, acquisition, or asset sale

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and improve our website. You can adjust your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or to comply with legal obligations.

8. Your Rights

  • Under Swiss and EU law, you have the right to:

  • Access your personal data.

  • Correct or update your data.

  • Request deletion (right to be forgotten)

  • Object to or restrict processing.

  • Withdraw consent at any time.

  • File a complaint with a data protection authority.

  • To exercise any of these rights, contact us at [privacy@drylabz.com].

9. Data Security

We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.

10. International Transfers

If we transfer data outside Switzerland or the EU/EEA, we ensure adequate protection, such as through standard contractual clauses or equivalent safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website. Significant changes will be communicated via email or site notification.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact as indicated above.